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Learn how leading e-commerce companies are leveraging data to grow their business without spending valuable hours writing ETL scripts
"DataChannel is flexible and scalable. It has everything we need, from granular control over data we are integrating to a quick turnaround time by the support team."
"DataChannel has greatly improved our ability to access data reliably that was previously challenging to obtain."
"DataChannel has helped us gain access to real-time data quickly, helping us smoothen out the bottlenecks faced while analyzing data."
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Zoho Desk helps you simplify customer service operations, improve agent productivity, and deliver lasting customer experiences. Deliver happiness to your customers and get them to adore you! Desk helps you be more accessible to your customers, provide them with quick resolutions, and make doing business with you convenient.
Learn more about Zoho Desk API documentation.
This pipeline can be used to request and retrieve details of an agent in your help desk.
Insights - Agent Resolution Time
This pipeline can be used to request and retrieve the durations taken to resolve tickets.
Insights - Agent Response Time
This pipeline can be used to request and retrieve the durations taken to respond to tickets.
This pipeline can be used to request and retrieve the number of tickets that are resolved.
This pipeline can be used to request and retrieve the number of tickets created in a particular duration.
This pipeline can be used to request and retrieve the number of tickets that are in the on hold status.
This pipeline can be used to request and retrieve the number of tickets that were reopened in your help desk portal.
Learn more about what data can be integrated into your data warehouse using DataChannel in the documentation here.
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